Aladdin Client Engagement, Vice President

BlackRock • Atlanta, GA

20h • $132,000 - $180,000 • Hybrid

About The Position

About this role Technical Relationship Manager, Aladdin Client Engagement BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform ( Aladdin® ), which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for our clients with portfolios totaling over $14 trillion . Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. It is responsible for maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes. Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions. This is not a project management role, and it involves hands-on implementation of solutions alongside clients and internal teams, from the inception of the project to the realization of the desired future state. BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Requirements

• 2+ years of work experience in financial services or consulting, OR graduate level degree
• Undergraduate degree in Computer Science, Computer Engineer, Economics, Accounting, Finance is preferred
• Strong interest in FinTech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management
• Familiarity with buy-side investment management or middle-office workflows is preferred
• Working understanding of equity, fixed income and derivative markets and their operational workflows.
• Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects

Nice To Haves

• Knowledge of alternative investments and their lifecycle is a plus
• Outstanding communication and the ability to present complex concepts simply and clearly to varying audiences
• Experience with SQL, UNIX, VBA , C++, PERL, Python, BI Tools (Tableau, PowerBI) or similar tools, and/or Aladdin
• CFA, FRM, CIMA, or CAIA certification

Responsibilities

• Own relationships with client’s senior management (CTO, CIO, COO, Heads of Desks) to understand their business objectives and needs and help them use Aladdin expertise to achieve their firm’s goals.
• Understand the client’s business challenges and propose solutions leveraging Aladdin that drive value and adoption.
• Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment.
• Partner with the client, as well as Aladdin Product Managers and the financial modelers to support client’s development needs
• Assist clients in leveraging Aladdin to its fullest across the entire trade and portfolio lifecycle
• Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times
• Serve as a subject matter knowledge lead on multiple Aladdin workflows and processes
• Help Client Engagement leads with harvesting and onboarding additional client business by coordinating across product and sales teams
• Help clients adopt and learn Aladdin’s regulatory reporting
• Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions.
• Lead internal stakeholder discussions to guide and align the development of our product by bringing the voice of the client to the table

Benefits

• employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
• strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees