AJO Admin- Issaquah, WA

InfiCare Technologies • Issaquah, WA

413d

About The Position

The AJO Admin position in Issaquah, WA, is a long-term contract role focused on managing and supporting Adobe Journey Optimizer (AJO) or similar marketing automation platforms. The role requires a candidate with a strong background in data engineering, particularly in production support, to ensure the smooth operation of marketing campaigns and data integrity.

Requirements

• 4-5 years of experience in Adobe Journey Optimizer (AJO) or similar marketing automation platforms as a Data Engineer.
• Working experience in a Production Support team with AJO or similar marketing automation platforms.
• Strong SQL skills for managing and querying data.
• Good understanding of personalization fields within communication templates.

Nice To Haves

• Experience with Adobe Experience Platform RT-CDP.
• Experience with Adobe Campaign.

Responsibilities

• Troubleshoot data-related issues and perform root cause analysis to implement solutions that minimize downtime.
• Manage and query data using strong SQL skills to ensure data accuracy and integrity for campaigns.
• Read and understand personalization fields within communication templates.
• Maintain comprehensive documentation of data processes, configurations, and known issues.
• Handle incidents related to AJO admin activities, including user access management and issues related to channels like Email, SMS, and Push notifications.
• Monitor the AJO platform daily, report identified issues, analyze them, and fix them within agreed SLAs.

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: No Education Listed