Aisles Online Shopper

Hy-Vee • Cedar Rapids, IA

107d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Aisles Online Shopper is responsible for selecting 'the best of the best' products for our online shoppers and accurately selecting groceries ordered online by our customers.

Requirements

• High school diploma or equivalent preferred.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn customers' names.
• Assists customers by escorting them to products, securing out-of-reach products, and loading/unloading heavy items.
• Answers the telephone and emails promptly, providing friendly, helpful service.
• Accurately selects groceries ordered online by customers, ensuring the highest quality of produce, meat, and other fresh products.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Tenders customer orders through POS and charges the customer's credit card.
• Ensures products maintain proper temperature throughout the order process.
• Monitors incoming online orders to ensure prompt, on-time fulfillment.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED