Aisles Online Shopper

Hy-Vee • West Des Moines, IA

114d

About The Position

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Non-Exempt General Function: Responsible for selecting 'the best of the best' products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Requirements

• High school diploma or equivalent preferred.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they are looking for.
• Secures products that are out of reach.
• Loads or unloads heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
• Accurately selects groceries ordered online by customers.
• Selects highest quality produce, meat, and other fresh products.
• Selects, scans, and bags items from all temperature zones.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Tenders customer orders through POS and charges the customer's credit card.
• Ensures products maintain proper temperature through the entire process.
• Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
• Performs other job-related duties and special projects as required.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED