Aisles Online Produce Shopper

Hy-Vee • Gretna, LA

86d

About The Position

Job Title: Aisles Online Produce Shopper Department: Aisles Online FLSA: Non-Exempt General Function: Responsible for selecting “the best of the best” produce products for our online shoppers. Also responsible for accurately selecting groceries ordered online by our customers, bag, pack, and load into the customer vehicle.

Requirements

• High school diploma or equivalent preferred.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Must possess the ability to substitute products for customers, upon request and unavailability.
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
• Accurately selects groceries ordered online by customers.
• Selects highest quality produce based on the status and appearance of the merchandise for freshness.
• Maintains accurate knowledge of produce merchandise offered at store location.
• Ensures products maintain proper temperature through the entire process.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Selects, scans, and bags items from all temperature zones.
• Tenders customer orders through POS and charges the customer's credit card.
• Upon gathering orders, places in storage at proper temperature and promptly retrieves from storage prior to customer's arrival.
• Carts to and places in holding area for pick-up.
• Lifts, carries, and loads groceries into customer vehicle.
• Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
• Performs other job-related duties and special projects as required.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED