Aisles Online Pickup Clerk

Hy-Vee • Kirksville, MO

130d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Aisles Online Pickup Clerk is responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers. This role includes tasks such as organizing, gathering, and loading online orders.

Requirements

• High school diploma or equivalent preferred.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn customers' names.
• Assists customers by escorting them to products, securing out-of-reach products, and loading or unloading heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone and emails promptly, providing friendly, helpful service.
• Gathers orders and places them in storage at proper temperature, ensuring products maintain proper temperature.
• Lifts, carries, and loads groceries into customer vehicles.
• Adheres to company policies and individual store guidelines.
• Selects, scans, and bags items from all temperature zones.
• Tenders customer orders through POS and charges the customer's credit card.
• Performs other job-related duties and special projects as required.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED