Airside Experience Specialist - MSP

Signature Aviation•Minneapolis, MN

19h•Onsite

About The Position

As an Airside Experience Specialist, you will be the face of the private aviation terminal, providing a seamless, personalized, and welcoming experience for all guests, crew members, and aircraft. This dynamic role combines exceptional hospitality with hands-on operational support to ensure guests feel cared for from arrival to departure. You will operate ground service equipment and perform aircraft ground services while interacting with guests professionally and with a service-first mindset. The position requires schedule flexibility, including nights, weekends, and holidays, and the ability to work effectively outdoors around active aircraft in various weather conditions. This role is ideal for individuals who enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment and are excited by the energy of the runway.

Requirements

Schedule flexibility, including nights, weekends and holidays
Ability to thrive in outdoor environments around active aircraft and in varying weather conditions
Enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment
Excited by the energy of the runway

Responsibilities

Deliver a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft
Combine exceptional hospitality with hands-on operational support
Ensure guests feel cared for, from wheels down to wheels up
Operate ground service equipment
Perform aircraft ground services
Engage guests with professionalism and a service-first mindset