Airside Experience Associate - CHO - Part Time

Signature Flight Support • Charlottesville, VA

91d

About The Position

The Airside Experience Associate helps to ensure safe and efficient operations by supporting the various needs of our business. This position is responsible for efficiently handling and processing baggage, freight, and cargo as well as oversight of secured airport access points. An Airside Experience Associate must be able to work flexible schedules, including night, holiday and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

Requirements

• High School Diploma or General Education Degree (GED).
• Minimum of 18 years of age.
• Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
• Must be legally authorized to work in the jurisdiction of employment.
• Must possess a valid state driver's license.
• Must be able to exercise good judgment and follow directions/directives from supervisor/management.

Nice To Haves

• Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality.
• Ability to anticipate and act on guest needs and prioritize guest requests and job responsibilities.
• Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals in English.
• Ability to write simple correspondence.
• Ability to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Excellent interpersonal skills for effective collaboration with team members and service to guests.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Ability to use a computer, learn necessary company software and timely complete Signature's computer-based training programs.

Responsibilities

• Responsible for loading and unloading baggage, freight, and cargo and for properly transferring packages between planes or other modes of transportation.
• Operate and drive ground service equipment such as tugs, trucks, conveyors, and other freight handling equipment.
• Conduct identification checks for flight crews, passengers, visitors and vendors entering the terminal and/or the Airport Operations Area (AOA) in accordance with the Company's security procedures.
• Monitor facilities to include street side, parking lots, terminal, hangars and AOA.
• Assist Airside Experience Specialists to ensure our guests receive an exceptional experience.
• Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues.
• Maintain safe, clean and secure ramps and operations.
• Create accurate records pertaining to time worked and activities and services performed.

What This Job Offers

• Industry: Support Activities for Transportation
• Education Level: High school or GED