BLUE STAR DONUTS-posted 3 months ago
$20 - $27/Yr
Full-time • Entry Level
Portland, OR

The Airport Shift Trainer is integral to the seamless operation and training at our airport location. This position requires a blend of instructional skills, operational oversight, and a passion for fostering an environment of excellence. The Shift Trainer ensures that operational standards are maintained, staff are thoroughly trained and motivated, and customers receive an exceptional experience.

  • Train new and existing staff on Retail & Production operations.
  • Provide ongoing coaching and feedback to team members.
  • Serve as a mentor, fostering a positive and collaborative team atmosphere.
  • Provide exceptional customer service, engage with a diverse range of customers, handle transactions efficiently, and create a welcoming environment.
  • Assist in all areas of production, including mixing, rolling, cutting, frying, glazing, and packaging donuts to meet daily production goals.
  • Manage tasks such as order taking, cash handling, product and merch display, and maintaining a clean and inviting experience.
  • Package in store, online & delivery orders efficiently and accurately with aesthetic presentation in mind.
  • Craft and serve a variety of high-quality espresso-based drinks, including coffee, matcha, and specialty beverages, while ensuring consistency and adherence to company recipes and standards.
  • A love for donuts!
  • Alignment with Blue Star’s core values.
  • Must be able to pass a federal background check for PDX Airport Badging and obtain a PDX Airport badge.
  • Current Oregon food handlers.
  • Working cell phone and Gmail account.
  • Completion of Blue Star Training Programs.
  • Must be able to stand for long periods and lift up to 50lbs.
  • 1-2 years of kitchen experience.
  • 1-2 years of hospitality experience.
  • Experience utilizing Google Workspace, Slack, and Paycom.
  • Sick Time
  • PTO
  • Bereavement Pay
  • EAP Resources
  • 401k matching
  • Voting PTO
  • Referral Bonus
  • Annual Bonus
  • Health & Dental Insurance
  • Raffles & Contests
  • Training and development opportunities
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