Airport Services Work Order Coordinator (WOC) - Miami International Airport - MIA
About The Position
Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. Job Description WE OFFER: Paid Training Health & Wellness Benefits Double pay on worked holidays PTO Retirement Plan Working in a team environment Potential for progression WORK HOURS: 1st, 2nd, 3rd, and 4th shift available, plus weekend and night shifts We are looking for Team Members who can perform the following tasks as a Work Order Coordinator (WOC)
Requirements
- High School diploma or GED equivalent
- Valid Driver’s License
- 2+ years of related experience in customer service or dispatching
- 2+ years of related experience with data entry, scheduling workloads, and processing work orders
- Computer skills with proficiency in Microsoft Word and Excel
- Excellent planning and organizational skills
- Excellent customer service and interpersonal skills
- Ability to be badged to work in secure areas of an airport
- Ability to work Day or Night shift including weekends and holidays
Nice To Haves
- Bilingual in Spanish and English
Responsibilities
- Coordinate customer service requirements with onsite maintenance personnel.
- Answer phones and enter work orders into the CMMS system.
- Oversee the scheduling of technicians and the input of all required information into the CMMS.
- Serve as the first contact to customers and vendors.
- Implement work order schedules maximizing usage of technicians and other resources.
- Run operation reports and provide recommendations to improve efficiency/productivity.
- Comply with company safety program and trainings.
- Ability to work productively and cohesively in a diverse and multicultural environment.
- Perform other duties as assigned or needed.
Benefits
- Paid Training
- Health & Wellness Benefits
- Double pay on worked holidays
- PTO
- Retirement Plan
- Working in a team environment
- Potential for progression
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
