Airport Services Product Manager, Cardholder Services - North America

Mastercard • Harrison, NY

131d • $137,000 - $218,000

About The Position

The Airport Services Product Manager for Cardholder Services in North America is responsible for developing product strategies and roadmaps to ensure maximum penetration of market segments. This role involves managing and maintaining existing product lines, conducting opportunity assessments on new ideas, and providing design specifications for product enhancements. The manager will define business and technical requirements and manage relationships with technical resources and the Global Technology Organization to maintain and build out platforms.

Requirements

• Bachelor's degree in business or equivalent work experience.
• 5-8 years prior related work experience with at least two years of management experience desirable.
• Extensive experience in new product development.
• Strong business/market/financial analysis and project management skills.

Nice To Haves

• Ability to interact and coordinate effectively with internal and external business partners.
• Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard.
• Self-motivated with a proven track record of delivering success while operating within a team.

Responsibilities

• Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships.
• Coordinate with customer teams, customers, and third parties to develop product strategies and possible enhancements of existing product offerings.
• Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets.
• Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning.
• Execute business plans which promote the value and profitability of MasterCard acceptance.
• Enhance the development and design of product-marketing strategy from product decision through product life cycle.
• Coordinate the execution of advertising, promotional, and sales programs to meet objectives.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• Flexible spending account and health savings account.
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave).
• 80 hours of Paid Sick and Safe Time.
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire.
• 10 annual paid U.S. observed holidays.
• 401k with a best-in-class company match.
• Deferred compensation for eligible roles.
• Fitness reimbursement or on-site fitness facilities.
• Eligibility for tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree