Airport Sales Team Lead
About The Position
2020 Companies is hiring a full-time Airport Sales Team Lead! We are seeking a confident, polished, and results-driven Airport Sales Team Lead to oversee a team of Sales Ambassadors representing a premium credit card provider in partnership with one of the world’s greatest airlines. Based at a kiosk inside an airport, this role combines individual sales performance with leadership responsibilities, ensuring the team delivers an exceptional customer experience while achieving enrollment goals. The ideal candidate demonstrates strong communication skills, executive presence, and proven leadership ability in a fast-paced, guest-facing environment.
Requirements
- Proven experience as a Sales Representative, Team Lead, Supervisor, or in a similar customer-facing leadership role
- Demonstrated success in meeting or exceeding individual and team sales targets
- Strong leadership and people management skills, with the ability to coach, inspire, and hold others accountable
- Excellent communication and interpersonal skills with the ability to connect quickly with diverse travelers
- Confident demeanor and executive presence suitable for engaging with upscale, global travelers
- Resilient, self-motivated, and able to thrive in a high-volume, airport environment
- Professional attitude, punctuality, and reliability
- A smartphone with a data plan
- Must pass required background screening and obtain/maintain airport badging per local regulations
- Completion of all required training on security protocols, guest privacy, and financial marketing compliance prior to kiosk activation is mandatory
Responsibilities
- Lead, coach, and motivate a team of Sales Ambassadors to achieve daily, weekly, and monthly sales targets
- Proactively approach and engage travelers while modeling best-in-class customer interactions and sales techniques
- Provide ongoing feedback, guidance, and support to team members to maximize individual and collective performance
- Monitor kiosk operations to ensure compliance with airport, security, and financial marketing requirements
- Communicate updates, expectations, and results between the field team and management
- Demonstrate thorough knowledge of product features, benefits, and pricing, and ensure team accuracy in messaging
- Deliver polished customer interactions reflecting executive presence in every engagement
- Represent the partnership between a premium credit card provider and one of the world’s greatest airlines with professionalism and enthusiasm
Benefits
- Competitive compensation plus uncapped incentive potential
- Hourly base plus sales incentives totaling approximately $75,000 annually
- On-demand pay options through DailyPay
- Comprehensive health, dental, and vision benefits
- 401 (k) program with company matching
- Paid time off and holidays
- Unique opportunity to represent a prestigious global brand in partnership with one of the world’s greatest airlines
- Fast-paced, dynamic environment engaging with travelers from around the globe
- Career growth opportunities within a leading national sales and marketing organization
- Scholarship opportunities for employees and families
- Employee Assistance Program
- Leadership Development Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
