Airport Operations Coordinator Intern

Aviation Division • Miami, FL

1d

About The Position

The Operations Management Internship provides a hands-on learning experience for students or recent graduates interested in aviation operations and ground handling services. The intern will work closely with the Operations Management team to gain practical exposure to airport operations, safety protocols, and service delivery while developing essential skills in coordination, problem-solving, and process improvement.

Requirements

• Currently in the final year of study or recently graduated with a degree in Operations Management, Aviation, Logistics, Business Administration, or a related field.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and willingness to learn operational systems.
• Excellent communication and teamwork abilities.
• Interest in airport operations, logistics, and ground services, with a commitment to safety and efficiency.

Responsibilities

• Support the Operations Management team in coordinating ground handling activities, including cabin cleaning, ramp support, GSE, passenger services, baggage handling, and cargo security.
• Collect, understand, and verify operational data and reports to support departmental initiatives and leadership decision-making.
• Gather statistics, prepare reports, and analyze performance metrics for equipment or operations.
• Develop and maintain spreadsheets, databases, and other operational tools for tracking resources, schedules, and performance.
• Assist in documenting operational procedures, incident reports, and compliance-related activities.
• Participate in special projects to optimize workflow, enhance customer service, and improve operational efficiency.
• Assist managers with daily operations, coordinate ground handling, and support special projects.
• Other duties as assigned

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees