Airport Operations Concierge - Part Time

JSX • Santa Monica, CA

1d • $23

About The Position

As an Airport Operations Concierge, you will provide exceptional Customer service while ensuring operational precision across all airport functions. You’ll handle check-in, boarding, baggage, ramp operations, and lounge presentation, balancing safety and hospitality to deliver an effortless travel experience.

Requirements

• In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.
• High school diploma or GED
• 2+ years of customer service experience.
• Ability to lift 75+ pounds
• Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
• Available to work flexible shifts including early mornings, late nights, holidays, and weekends.

Nice To Haves

• 4-year tenure in a related field
• Previous aviation, ramp, or hospitality experience

Responsibilities

• Welcome Customers and guide them through the check-in and boarding process with professionalism and care.
• Marshal aircraft and assist in safe arrival and departure operations.
• Load and unload baggage, cargo, and amenities efficiently and accurately.
• Maintain lounge and aircraft cleanliness, restocking supplies as needed to ensure brand consistency.
• Monitor and comply with all security, DOT/FAA, and Company regulations.
• Act as a Ground Security Coordinator (GSC) when required.
• Identify and report safety or operational issues immediately.
• Support irregular operations (IROP) recovery efforts with proactive communication and teamwork.

Benefits

• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED