Airport Operations Agent (Terminal)

Miami-Dade County, FL•Miami, FL

31d

About The Position

This position does frontline work and will be assigned to work rotating shifts and holidays. It will also oversee staff on shift within the Terminal, Concourses, Federal Inspection Services (FIS), Airport Operations Center (AOC), and Lost & Found. Incumbent will respond to incidents and emergencies. They will need the ability to multitask. The position will display a level of customer service to the passengers, stakeholders, and staff. Prior experience from a contact center or dispatch center is a plus.

Requirements

High school diploma or GED.
Must be currently employed by Miami-Dade County as an Airport Operations Specialist, Airport Attendant, Airport Noise & Wildlife Officer or Airport Public Service Assistant with permanent status and one year of continuous acceptable full-time service in one of the above job classifications.
Must have achieved an overall rating of satisfactory or above on the performance evaluation covering the most recent rating period.
Applicants qualifying for employment with the Miami-Dade Aviation Department will be subject to extensive security screening, including but not limited to fingerprint checks, employment verification and such other procedures as may be mandated by federal law.
The security clearance required by the federal law is a continuing condition of employment.