Airport Aircraft Cabin/ Catering Agent (LIH)

NFM & J LP•Lihue, HI

About The Position

The Aircraft Cabin & Catering Security Agent is a cross-utilized operational role responsible for executing both aircraft cabin cleaning and catering security functions in accordance with company standards, airline requirements, and regulatory guidelines. This role integrates cabin service operations with catering handling, inventory control, and security compliance. Team members in this position will rotate and support both service lines based on operational demand, flight schedules, and staffing needs. The ideal candidate is safety-focused, detail-oriented, and capable of working in a fast-paced airport environment while maintaining strict compliance with aviation security and service standards.

Requirements

Must be at least 21 years of age
A valid Driver’s License
Reliable transportation
Ability to read and interpret flight schedules and operational documents
Comfortable working in both airside and catering environments
Ability to adapt to changing priorities and operational demands
Employment in this role is contingent upon obtaining and maintaining unescorted access to secure airport areas (SIDA), which requires successful completion of an FAA-compliant criminal history records check, where applicable and in accordance with all federal, state, and local laws.
Authorized to work in the United States – We Use E-Verify
Ability to lift and carry up to 50 pounds regularly and up to 75 pounds occasionally
Frequent walking, bending, lifting, pushing, and reaching throughout the shift
Ability to work in confined aircraft spaces and warehouse/storage areas
Exposure to varying weather conditions, including heat, rain, and wind
Ability to work early mornings, evenings, weekends, and holidays as required

Nice To Haves

Previous experience in aviation, cleaning, catering, or logistics preferred but not required

Responsibilities

Perform interior aircraft cleaning, including seats, tray tables, galleys, lavatories, and aisles in accordance with company and airline standards
Conduct required aircraft security searches following completion of cleaning tasks
Operate lavatory and water service equipment, including: Positioning lavatory truck with guide person support Servicing, flushing, and replenishing aircraft lavatories Managing lavatory waste disposal and replenishing fluids
Operate lifts and equipment safely when servicing aircraft
Ensure all assigned aircraft are serviced within required timeframes
Communicate incomplete services or operational issues to the next shift
Handle, transport, and secure catering equipment, carts, and supplies in compliance with security protocols
Break down, restock, and prepare catering carts for flight operations
Ensure all catering carts are properly sealed, locked, and secured
Receive, inspect, and store catering deliveries in designated areas
Perform daily inventory counts and maintain accurate logs
Complete required catering documentation, including inventory and cart logs
Conduct storage runs to maintain organization and readiness of supplies
Sanitize and manage iPads, POS devices, and operational equipment
Comply with all company, airline, TSA, and airport regulatory requirements
Maintain strict adherence to safety, security, and quality standards
Follow all PPE requirements and safety protocols at all times
Accurately clock in/out and maintain timekeeping compliance
Demonstrate professionalism when interacting with team members, airline personnel, and passengers
Support cross-functional operations based on business needs, including assisting other service lines when required