Airline Wheelchair Supervisor

Sp Plus • Orlando, FL

4d • Onsite

About The Position

Bags, a Metropolispany, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, webine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient. A Wheelchair Supervisor works at an airport facility and oversees the wheelchair operation. Responsibilities include oversight of the wheelchair operation to ensure that all passengers requiring assistance are in a manner that exceeds expectations. This position may also include assisting by pushing passengers in a wheelchair to and from their arrival/departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations. Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger's individual needs.Communicating effectively and clearly. Asking each passenger the safety and security questions This hands on position is physically demanding and requires on-the-job security training and the ability to receive all applicable airport security badges.

Requirements

• Must be at least 18 years of age
• Be authorized to work in the United States
• Must be able to clear a background and drug screen
• At least (1) one year of supervisory experience
• Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
• Strong verbal and writtenmunication skills using appropriate grammar, tone, and pronunciation to effectivelymunicate with internal and external customers
• Complete all required training including airportpliance
• Able to obtain an airport badge

Nice To Haves

• Airline experience preferred

Responsibilities

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintains a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passenger with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed