Airline Lounges Food Operations Assistant Manager

Sodexo S A • East Point, GA

325d

About The Position

Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. Sodexo Live's! Airport Lounge Segment has an exciting opportunity for a Food Operations Assistant Manager at Hartsfield Jackson International Airport in Atlanta, GA. An oasis away from the airport hustle, our Delta Sky Clubs have become synonymous for comfort at major airports throughout the world. You will have oversight of a staff of hourly employees in a shift including supervisors, bartenders, food attendants and custodial staff. As lead manager, you will be responsible for the club(s)/lounge operations including labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. The ideal candidate will have prior experience with hiring, training and scheduling staff; monitoring service and complying with Sodexo and our airline client's standards of service. Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation. We are seeking individuals with strong communication skills, flexibility and adaptability in a fast and frequently changing environment, as we are serving 7-8k guests daily in one of the busiest airports in the world.

Requirements

• Minimum Education Requirement - Associate's Degree or equivalent experience
• Minimum Management Experience - 2 years
• Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
• Demonstrated strong leadership skills and the ability to work collaboratively with all levels of the organization
• Ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
• Flexibility to take on additional responsibilities as needed
• Working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs
• Experience in financials, preparation and oversight

Responsibilities

• Have oversight of daily food operations and deliver a high-quality product
• Achieve company and client financial targets and goals
• Develop and maintain client and customer relationships
• Motivate, coach, mentor and develop frontline (hourly) staff
• Ensure Sodexo standards are met to include compliance with company food and physical safety programs

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees