Airline Customer Service Supervisor in IAH Airport

Hallmark Aviation Services•Houston, TX

21d•Onsite

About The Position

Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH). The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Requirements

Minimum 18 months Airline Experience Preferred
Strong leadership abilities
Excellent focus on Customer and Client satisfaction
Must be able to work morning, afternoon and/or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours