Airline Customer Service Supervisor in Newark Airport (EWR SUP - NOV 2025)

Hallmark Aviation Services•Newark, NJ

69d

About The Position

Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Newark, NJ (EWR)

Requirements

Excellent LEADERSHIP abilities
Excellent ORGANIZATIONAL skills
Excellent focus on Customer and Client satisfaction
Excellent Critical Thinking Ability and Analytical Skills
Minimum 18 Months Airline operational Experience preferred
Minimum of Very Good rating on most recent evaluation
Able to work under pressure of meeting extreme deadlines
Able to communicate effectively, both verbally and in writing
Able to solve daily problems and make quick decisions within the operation (DBC, delays, cancellations, etc.)
Thorough knowledge of Airport Operations (arrivals, departures, ticket counter)
Good Knowledge of Airline Reservations
Must be flexible and able to promote positive attitudes from subordinates
Computer Software (Word & Excel), typing, and ticketing experience
Occasional lifting of up to 70 lbs.
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient, other languages may be required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures