Airline Customer Service Representative - $21/hr with Exp ($20 w/o) + Retention Bonus at end of Season $3,000 and $2,000 Travel Bank (OGG CSA GEN NOV2025)

Hallmark Aviation Services • Maui, HI

29d • $20 - $21 • Onsite

About The Position

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service to our WORLD CLASS International Airlines at MAUI (OGG) Airport. We are hiring... Airline Customer Service Representative (PM shifts) New hires start at $20/hr. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr. Includes: Retention Bonus paid at the end of the peak season $3,000 and $2,000 travel bank

Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures
• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed.

Responsibilities

• Perform a broad range of duties depending on location and service demands while delivering a high quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees