Airline Customer Service Representative in ONT Airport - Starting Pay $20/hr or $21/hr with Airline Experience | Part Time Opportunity (ONT CSA 2025)

Hallmark Aviation Services • Ontario, CA

215d • $20 - $21

About The Position

Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide exceptional service to our world-class international airline at ONT airport. This position involves performing a broad range of duties depending on location and service demands while delivering a high-quality product. Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport. The role requires constant passenger and crew interaction, operating the jet bridge, resolving issues with flight activity to ensure on-time departure, and handling some cash transactions, manifests, and labeling.

Requirements

• At least 18 years old
• High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

Nice To Haves

• Bilingual speakers needed

Responsibilities

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Rotate through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport
• Engage in constant passenger and crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Handle cash transactions, manifests, and labeling

Benefits

• Starting pay $20/hr or $21/hr with Airline Experience

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees