Airline Customer Service Representative in LAX Airport - Starting pay is $22.50/hr plus Medical Benefits ($30.15/hr with city-approved health waiver)

Hallmark Aviation Services • Los Angeles, CA

93d

About The Position

Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide exceptional service to our world-class international airlines at LAX airport. The role involves performing a broad range of duties depending on location and service demands while delivering a high-quality product. Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport. This position requires constant passenger and crew interaction, operating jet bridges, resolving issues with flight activity to ensure on-time departures, and handling some cash transactions, manifests, and labeling.

Requirements

• Common sense and organized approach to tasks.
• Mental capacity to make quick and rational decisions.
• Effective communication skills and good listening skills.
• Ability to multi-task and carry out duties in a fast-paced environment.
• Bilingual speakers needed.

Responsibilities

• Perform a broad range of duties depending on location and service demands.
• Deliver a high-quality product.
• Rotate through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport.
• Engage in constant passenger and crew interaction.
• Operate jet bridges.
• Resolve issues with flight activity to ensure on-time departure.
• Handle cash transactions, manifests, and labeling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation