Airline Customer Service Representative in LAX Airport (Mandarin Speakers) - Starting pay is $22.50/hr plus Medical Benefits ($30.15/hr with city-approved health waiver)

Hallmark Aviation Services • Los Angeles, CA

93d

About The Position

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. You will learn to perform various functions throughout your employment, rotating through check-in counter, lobby area, departure gate, customs, arrivals, and other areas within the airport. You will also experience how to effectively navigate through various challenges and flight activities to ensure on-time performance, and enjoy the opportunity to professionally interact with high-profile passengers.

Requirements

• At least 18 years of age.
• High school graduate or G.E.D equivalent.
• Eligible to work in the United States.
• English proficient; other languages are a plus.
• Computer savvy.

Nice To Haves

• Eager to learn new skills.
• Organized and logical thinker.
• Ability to make quick and rational decisions.
• Problem-solving skills.
• Ability to adapt quickly to unforeseen situations.
• Effective communication skills and good listening skills.
• Able to multi-task and carry out duties in a dynamic environment.

Responsibilities

• Learn behind-the-scenes workings of an international airport.
• Rotate through check-in counter, lobby area, departure gate, customs, arrivals, and other areas within the airport.
• Navigate through various challenges and flight activities to ensure on-time performance.
• Interact with high-profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Benefits

• Excellent advancement opportunities.
• Paid training.
• Dynamic workplace.
• Medical benefits.
• Voluntary dental, vision, and a matching 401k plan.
• Amazon incentives.

What This Job Offers

• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED