Airline Customer Service Representative (GENERAL) at SFO Airport - $21.79 w Health / $24.14 wo (SFO CSA GEN JAN2024)

Hallmark Aviation Services • San Francisco, CA

297d

About The Position

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele. We offer part-time and full-time positions. You will learn to perform various functions throughout your employment, including rotating through check-in counters, lobby areas, departure gates, customs, arrivals, and other areas within the airport. You will experience how to effectively navigate through various challenges and flight activities to ensure on-time performance and enjoy the opportunity to professionally interact with high-profile passengers.

Requirements

• At least 18 years old.
• High School Diploma or G.E.D.
• Valid US work authorization.
• Able to speak, read, and write in English.
• Flexible schedule to work weekends, holidays, and overtime.
• Basic math skills: adding, subtracting, division, and multiplying.
• Computer literate.
• Common sense and organized.
• Mental capacity to make quick and rational decisions.
• Effective communication skills and good listening skills.
• Able to multi-task and carry out duties in a fast-paced environment.

Nice To Haves

• Eager to learn new skills.
• Organized and logical thinker.
• Ability to adapt quickly to unforeseen situations.
• Problem-solving skills.
• English proficiency; other languages are a plus.

Responsibilities

• Assist customers with fare quotes and boarding gate functions.
• Perform assignments at the ticket counter, airport lobby, baggage counter, and gate check-in.
• Maintain appropriate and professional interaction with airline passengers, clients, and crew.
• Translate and transcribe when possible.
• Handle company assets carefully and be aware of costs associated with damage.
• Complete accurate cash handling transactions, manifests, and labeling.
• Operate machinery in accordance with operational policies and standards.
• Operate computers, printers, and other equipment to manage data and information confidentially.
• Read, interpret, and comprehend reference materials, instructions, policies, and procedures.

Benefits

• Excellent advancement opportunities.
• Paid training.
• Dynamic workplace.
• Medical benefits.
• Voluntary dental, vision, and a matching 401k plan.
• Amazon incentives and travel perks.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees