Airline Customer Service Representative at AUS Airport - $21 /hr (AUS CSA 2024)

Hallmark Aviation Services • Austin, TX

339d

About The Position

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... peace of mind. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele. We offer part-time positions. Spanish Speaking a plus!

Requirements

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem Solving
• Ability to adapt quickly to unforeseen situations
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a dynamic environment
• At least 18 years of age, high school graduate or G.E.D equivalent
• Eligible to work in the United States
• English proficient, other languages are a plus
• Computer savvy

Nice To Haves

• Spanish Speaking

Responsibilities

• Learn behind-the-scenes workings of an international airport.
• Rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
• Navigate through various challenges and flight activities to ensure on-time performance.
• Interact professionally with high-profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Benefits

• Excellent advancement opportunities
• Paid Training
• Dynamic Workplace
• Medical benefits (Full-Time Employees)
• Voluntary dental, vision, and a matching 401k plan
• Amazon Incentives and travel perks
• Refer-a-friend program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees