Airline Customer Service Agent - Tagalog/English Speakers Los Angeles
About The Position
Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the guide who makes their journey as smooth as possible. Whether it’s assisting with check-ins or easing boarding processes, you’ll play a key role in turning travel moments into positive memories. Your Mission: As an Airline Customer Service Agent, you’ll be the friendly face that guides passengers through their travel journey. Here’s how you’ll make an impact:
Requirements
- Fluency in both Tagalog and English (spoken and written) to provide clear communication and exceptional service.
- You’re approachable, patient, and passionate about helping others.
- You thrive in a team environment, collaborating with coworkers to achieve common goals.
- You have an eagle eye for accuracy, ensuring documentation and boarding processes are seamless.
- Available for part-time shifts, including mornings (5:30 AM - 11:30 AM) and evenings (4:30 PM - 10:30 PM), including weekends and holidays.
- You bring a “whatever it takes” mindset to keep things running smoothly.
- Authorized to work in the U.S. without sponsorship.
Responsibilities
- Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey.
- Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes.
- Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently.
- Work closely with your team and airline personnel to ensure a seamless passenger experience.
Benefits
- Access to medical, dental, and vision benefits.
- 401(k) program with company contribution.
- Paid time off to relax and recharge.
- Paid training to set you up for success.
- Referral Bonuses: Bring your friends along for the ride!
- Cell Phone Reimbursement: Stay connected with ease.
- Parking Discounts: Because your commute should be hassle-free.
- Uniforms Provided: Look sharp without the extra expense.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
