Aircraft Maintenance Field Service Engineer (Avionics/Electrical Systems)
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About The Position
As an Aircraft Maintenance Field Service Engineer (Avionics/Electrical Systems) and part of the Americas FSE team here at Honeywell, you will provide world class Avionics/Electrical technical support on-site at an OEM customer in Broomfield, Colorado, and other Business General Aviation (BGA) customers by driving satisfaction and effortless experience. You will investigate and resolve technical issues primarily serving the OEM customer, Service Centers, and other BGA customers by driving satisfaction and effortless experience. In addition, you will provide electrical and/or mechanical technical support remotely on-site at OEM customer location as a member of our Aerospace Technical Support global network. This could be in the form of telephone, email, onsite visits, and HUB support as needed. You will also develop customer relationships to fully understand and support their technical support needs. You will drive organizational knowledge by capturing and sharing knowledge gained during the issue resolution process. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. You will provide onsite technical expertise for all Honeywell Avionics systems, on Pilatus aircrafts platforms (PC-12 and PC-24) and you will capture and reuse the knowledge gained through a knowledge management process. You will participate and/or lead continuous improvement projects that improve the customer experience.
