Aircraft Loading Supervisor

Deutsche Lufthansa • New York, NY

282d • $25 - $51

About The Position

As an Aircraft Loading Supervisor, you'll be at the heart of aircraft handling, optimizing processes, coordinating teams, and ensuring every turnaround is seamless. You will be responsible for keeping ground operations running like clockwork.

Requirements

• High school diploma/GED required
• Bachelor's degree desirable
• Several years of aircraft handling experience required
• Fluent in English; German and other languages desirable
• Knowledge of Lufthansa/airline operations, airport procedures, and DCS systems
• Valid SO Qualification and SOCC surveillance training
• Preferred: SERP planning, LEAN methodology, passenger handling, gate processes
• Proficient in MS Office and Campus-supported software
• Strong communication, problem-solving, reasoning, and integrity
• Ability to work under pressure, handle stress, and lift up to 70 lbs
• Must have a valid driver's license and legal U.S. work permit
• Willing to travel, work shifts, and endure outdoor/weather conditions

Nice To Haves

• Bachelor's degree
• Knowledge of SERP planning
• Knowledge of LEAN methodology
• Experience in passenger handling
• Experience in gate processes

Responsibilities

• Coordinate Weight and Balance documentation with LH Global Load Control
• Maintain trip files, traffic reports, and aircraft-handling data
• Supervise ramp functions, load security checks, and handling during irregularities
• Oversee all aircraft handling phases, including fueling, boarding, and cargo preparation
• Ensure proper securing of cargo, luggage, and passenger counts
• Monitor handling performance, document delays, and implement process improvements
• Ensure quality targets/KPIs, training, and service level agreements are met
• Liaise with authorities, manage resources, and support passenger services
• Ensure safety, security, legal compliance, and cost-efficient operations
• Lead and motivate providers, uphold Lufthansa standards, and represent the brand
• Perform other tasks and/or projects, as assigned

Benefits

• Relocation assistance may be provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED