Air Import or Export Coordinator

FreightTAS LLC • Missouri City, MO

89d • $50,000 - $65,000

About The Position

The Import or Export coordinator is responsible for the handling of air or ocean import or export files, including following the compliance guidelines that are in place, preparing quotes, and customer service. The role involves managing day-to-day air or ocean import or export shipments, pre-alerting agents and shippers, organizing and preparing documentation for customers, following up with steamship lines, and maintaining daily reports for pending shipments as required. The coordinator will ensure all required documents are received, send final documents as needed, file the relevant documentation to process the shipments, arrange pick-ups, deliveries, and container loading as required, and maintain customer service updates, including tracking cargo from origin to destination. Additionally, the coordinator will set up billing and payables and perform other duties as assigned.

Requirements

• Minimum of 2 years of current experience working at an International freight forwarder in operations.
• Minimum high school diploma or GED.
• 2 years experience in International freight forwarding logistics operations.
• 2 years of customer service experience.

Nice To Haves

• Cargowise advantageous or similar software experience.
• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

Responsibilities

• Handle day-to-day air or ocean import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers.
• Follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick-ups, deliveries, and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Perform other duties as assigned.

Benefits

• Excellent benefits
• 401k
• Medical

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED