Air Cargo - Operations Specialist - MIA

Worldwide Flight Services, Inc. • Miami, FL

8d • Onsite

About The Position

Join our Worldwide Flight Services (WFS) family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. WFS performs at the highest level for its customers every day, striving to be an exceptional leader in the industry with teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. The Operations Specialist performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance while handling the operation.

Requirements

• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Valid driver's license.
• Must be certified to operate multiple pieces of equipment and able to perform the following: WAREHOUSE : Builder, Dock Master (Import/ Export/ Oversize/ VUN) Cargo Screener and Forklift operator. RAMP : (min. Advanced GSE, tug/ belt loader/ GPU/ASU) Pushback, Loader Operator, Load Master, Marshaling, Forklift and Operator/ Tug Operator.
• 5+ years of Air Cargo operations experience, performing advanced levels of warehouse and ramp responsibilities.
• Experience in training and coaching employees.
• Experience supporting safety improvement projects.
• Must meet customer station-specific requirements.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Nice To Haves

• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.
• Ability to read, write, fluently speak and understand the English language.

Responsibilities

• Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner.
• Performs export cargo build-up, import/export cargo tracing, forklift operation, monitors the utilization of dock offload/loading, and completes warehouse cargo inventory assessments.
• Prepares import/export flight documentation, accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation regulations, provides outstanding customer service to resolve customer issues.
• Ensures the compliance of all ramp safety regulations, performs loading/un-loading of aircraft, performs visual Foreign Object Debris (FOD) checks and checks of aircraft condition before and after loading, operates ramp equipment, and coordinates the transporting of cargo between terminals and aircraft.
• Comply with all WFS safety and security policies and procedures, and all air carrier TSA Security Programs. Never participate in fraudulent activities with regard to safety and security.
• Remain aware of WFS staff, contractors, and visitors’ activities. Report security breaches, suspicious occurrences, or non-compliances with security processes or procedures, including access controls, badging, and security screening to the Manager or through the WFS reporting system, Pulse, or through the Company “See Something, Say Something” Program.
• Serves as a technical operational expert coordinating the safe and efficient movement of cargo, addressing both warehouse and ramp needs simultaneously.
• Is responsible for providing insight on the staffing structure and tasks needed to ensure on-time, safe, and high-quality delivery.
• Assignments may vary by customer. Employees will be assigned a primary assignment and can expect to support other customers based on their training and experience.

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED