AIML - Triage Engineer, Machine Learning Platform u0026 Technologies
About The Position
At Apple, we believe true innovation happens when we stand at the intersection of technology and the humanities. The AIML Information Intelligence team is building groundbreaking technology in search, machine learning, and artificial intelligence that powers experiences like Siri, Spotlight, Safari, and beyond. These features empower hundreds of millions of people to use their devices not only to search, discover, and learn, but to ultimately enrich their lives in meaningful ways. As part of this group, you'll collaborate with software developers, machine learning engineers, and scientists across technical areas spanning the full range of Siri's capabilities. Here, you'll do more than join a team-you'll have a front-row seat and the opportunity to directly impact Apple's mission to bring AI features and products to billions of devices. As a Triage Engineer, you'll be the first line of defense for incoming bugs. You'll dive into logs, identify patterns, and escalate critical issues across cross-functional teams. Through this process, you'll develop encyclopedic knowledge of our AI systems and frameworks - Spanning from server side architecture to on-device components. Information Intelligence team manages Search, a framework that powers millions of experiences daily. This roles requires someone who thrives on solving puzzles, has a genuine curiosity about how AI systems works and can synthesize complex issues into clear and actionable insights.
Requirements
- Previous experience in debugging, analyzing system logs, or crash reports
- Experience with machine learning systems, AI technologies, or voice assistants.
- Familiarity with macOS, iOS, or other Apple platforms and developer tools.
- Familiarity with python and shell scripting
Responsibilities
- be the first line of defense for incoming bugs
- dive into logs, identify patterns, and escalate critical issues across cross-functional teams
- develop encyclopedic knowledge of our AI systems and frameworks - Spanning from server side architecture to on-device components
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What This Job Offers
Job Type
Full-time
Industry
Computer and Electronic Product Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
