Apple-posted 2 months ago
Senior
Cupertino, CA
5,001-10,000 employees
Computer and Electronic Product Manufacturing

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. We're looking for a Senior Program Manager with a strong track record of delivering search products and world knowledge answering features using innovative technologies upon an aggressive timeline. The program manager will lead a large cross functional project to help improve Apple's over 1 billion customers experience. The role will work with world level deep learning and AI engineers applying groundbreaking AI technologies including Large Language Models to enable exciting new user experiences and continue improving quality for shipped features.

  • Lead a large cross functional project to improve customer experience for over 1 billion users.
  • Work with deep learning and AI engineers to apply AI technologies including Large Language Models.
  • Drive disambiguation and clarity in project requirements.
  • Orchestrate the delivery of multiple significant client/server software products.
  • Manage large organizations (100+) across teams to execute project plans.
  • Adapt project strategies and plans based on evolving situations.
  • Resolve conflicts and negotiate effectively within teams.
  • 8+ years of experience in delivering search and generative answer quality improvements.
  • Strong ability to deal with ambiguities and drive clarity.
  • Experience in orchestrating delivery across large organizations.
  • Strategic and results-driven mindset.
  • Strong leadership skills including conflict resolution and negotiation.
  • Ability to adapt and make adjustments to project strategies.
  • Strong problem-solving skills with attention to detail.
  • Solid knowledge of technical system architecture and systems design tradeoffs.
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