Volt Ai-posted 10 months ago
$18 - $22/Yr
Bethesda, MD

Volt AI is a forward-thinking startup revolutionizing physical security and safety through cutting-edge AI-driven solutions. We are seeking a Volt AI Validator to ensure the accuracy, reliability, and robustness of our AI systems. In this role, you will play a crucial part in validating AI models, refining data quality, and enhancing system performance to drive real-world impact. The Volt AI Validator is responsible for monitoring, analyzing, and validating Volt AI system-generated incidents, taking appropriate action based on the available evidence. This role requires sharp analytical skills, quick decision-making, and a high level of professionalism when handling sensitive information with discretion and confidentiality. Successful candidates will have strong communication and interpersonal skills, the ability to think critically under pressure, and a keen attention to detail. A natural curiosity and a strong work ethic are essential for excelling in this fast-paced environment.

  • Continuously track Volt AI system alerts in real time.
  • Assess security alerts to determine their validity and potential impact.
  • Follow established protocols to respond to incidents promptly, escalating cases to customers' designated first responders and/or 911 dispatch centers when necessary.
  • Clearly and effectively relay incident details to stakeholders, including technical teams, management, and external parties as required.
  • Work closely with fellow Volt AI Validators, Engineering staff, and internal departments to maintain effective security operations.
  • Contribute to process improvements, including refining SOC (Security Operations Center) playbooks and documentation.
  • Experience in a Security Operations Center (SOC), call center, or customer support role is a plus.
  • Strong analytical and problem-solving skills to assess security threats and determine appropriate actions.
  • Excellent communication and interpersonal skills, with the ability to remain calm and professional under pressure.
  • Ability to multitask and prioritize effectively in a fast-paced, dynamic environment.
  • High attention to detail, strong organizational skills, and a proactive mindset.
  • Availability to work in shifts, including nights, weekends, and holidays, as needed.
  • $18 - $22 an hour
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