AI Undergraduate Internship

First American • Santa Ana, CA

22h

About The Position

The intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industry—balanced with intern-specific activities, executive level presentations and networking opportunities—while under the close supervision and guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support a specific business function within Marketing, Human Resources, IT, Accounting and Finance. This role specifically focuses on creating, managing, and supporting custom GPTs and other AI-powered tools to enhance operational efficiency and drive business initiatives, partnering cross-functionally with various teams, and documenting AI initiatives.

Requirements

• Currently pursuing a degree in Business, Computer Science, Data Science, or a related field
• Strong interest in artificial intelligence, product management, and business strategy
• Excellent written and verbal communication skills
• Ability to manage multiple projects and work collaboratively across teams
• Analytical mindset with attention to detail and problem-solving skills
• Familiarity with AI tools (e.g., GPT-based platforms)
• An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries.
• The ability to solve problems, be detailed oriented and be conscientious about all work completed.
• An ingrained concern for the customer and representing our Company in the best professional manner as possible.
• The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative.
• Outstanding interpersonal skills.

Responsibilities

• Create, manage, and support custom GPTs and other AI-powered tools to enhance operational efficiency and drive business initiatives
• Partner cross-functionally with Operations, Sales, Finance, and Technology teams to identify AI opportunities and support implementation efforts
• Document AI initiatives, including use cases, requirements, and outcomes, ensuring clear communication across stakeholders
• Define and track measurable business value for AI initiatives, including performance metrics and ROI
• Develop clear and concise summaries and updates on AI initiatives for internal stakeholders and leadership
• Support the development, definition, and ongoing maintenance of the Lender Division AI engagement strategy
• Communicate AI strategy, progress, and outcomes effectively across teams to ensure alignment and adoption
• Stay informed on emerging AI trends, tools, and best practices to continuously improve internal capabilities

Benefits

• comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• employee stock purchase plan
• diversity, equity and inclusion (People First Culture)

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees