AI Training & Communications Intern

WVI•Home Working, CA

7h•Remote

About The Position

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: AI Training & Communications Intern Remote within the US World Vision Internships offer a three-month opportunity for talented students and recent graduates eager to dive into the international relief and development field. We’re dedicated to giving you a meaningful learning experience, where you’ll grow, gain valuable skills, and connect with other passionate professionals who share our mission. Internship Opportunity As part of World Vision International's global IT department, the AI, Data, and Emerging Technologies team is revolutionizing how we leverage artificial intelligence across our humanitarian operations. We're scaling AI adoption across 33,000+ staff in 100+ countries, and we need passionate communicators and educators to help us make this transformation accessible and impactful for everyone. We've successfully deployed enterprise AI platforms, including ChatGPT Enterprise, Claude AI, and Microsoft Copilot Studio. Now we're focused on empowering our global workforce through comprehensive training programs. We need someone who can not only create training content but also curate existing materials, develop strategic training plans, and actively deploy learning programs that help staff confidently use AI in their daily work.

Requirements

Strong communication skills: You can explain complex technical concepts in clear, accessible language for diverse audiences. You excel at both written and verbal communication
AI familiarity: You have hands-on experience with generative AI tools like ChatGPT, Claude, Microsoft Copilot, or similar platforms. You understand their capabilities and limitations
Training or teaching interest: You're passionate about helping others learn and have experience creating educational content, presentations, or training materials (formal or informal)
Content creation ability: You can develop engaging written content, guides, presentations, or visual materials that make learning enjoyable and effective
Collaborative mindset: You thrive working with diverse teams in virtual environments and actively seek input from others to improve your work
Initiative and curiosity: You're a self-starter who asks thoughtful questions, identifies improvement opportunities, and takes ownership of your projects
Attention to detail: You produce high-quality, polished work and ensure accuracy in all communications and training materials
Adaptability: You're comfortable with ambiguity, can pivot when priorities shift, and maintain enthusiasm in a fast-paced environment
Empathy and inclusion: You consider diverse perspectives and create content that's accessible to people with varying levels of technical expertise
Commitment to our mission: You have a demonstrated commitment to and alignment with the goals, mission, and vision of World Vision, embodying its values in all aspects of your work

Nice To Haves

Experience with learning management systems, instructional design, or adult learning principles
Graphic design or video creation skills for developing engaging visual learning content
Data visualization experience (Power BI) for analyzing training effectiveness
Knowledge of change management or organizational adoption frameworks
Experience in NGO, nonprofit, or humanitarian sector contexts

Responsibilities

AI Training Program Development Design, develop, curate, and deploy training materials for AI literacy and fluency programs across different skill levels
Create and deploy practical guides, quick-start documentation, and how-to resources for ChatGPT, Claude, and Copilot Studio
Develop and curate training scenarios and use case examples relevant to humanitarian work contexts
Communications & Content Creation Craft engaging communications about AI tools, capabilities, and best practices for internal channels.
Create announcements, newsletters, and updates for AI champions and the broader organization.
Develop clear, accessible content that explains technical AI concepts to non-technical audiences.
Design infographics, tip sheets, and visual content that make AI adoption approachable.
Help manage content for World Vision's AI Community of Practice and knowledge-sharing platforms.
Knowledge Management & Community Support Organize and curate AI learning resources, FAQs, and best practice documentation
Support the AI champions network by creating resources and facilitating knowledge sharing
Monitor user questions and feedback to identify training needs and content gaps
Help maintain and update World Vision's AI intranet pages and learning portals
Contribute to building a library of practical AI use cases from across the organization
Research & Analysis Research emerging AI trends, tools, and best practices relevant to humanitarian organizations
Analyze training participation data and user feedback to measure program effectiveness
Help identify training gaps and opportunities for improvement in our AI adoption strategy
Support evaluation of pilot programs and recommend improvements based on data insights