AI Technical Product Manager II (Supply Chain Operations)

Cencora • Conshohocken, PA

12d

About The Position

As a Technical Product Manager specializing in AI Solutions, this role will be critical in driving the development of generative AI products and solutions within Cencora's global supply chain operations. This role requires a seasoned product management professional with supply chain / logistics domain expertise who can independently own and drive AI initiatives across inventory optimization, demand forecasting, logistics, warehouse automation, and strategic sourcing. They will collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative AI-enabled tools that meet business needs. The AI Technical Product Manager will own stakeholder engagements and end-to-end solution delivery for our supply chain AI solutions portfolio. In this role, they will lead product discovery, define and document requirements, manage product development cycles with internal and external vendor resources, engage with stakeholders and users to elicit and document requirements, and oversee and/or execute on testing and support. The successful candidate will have a deep knowledge of and passion for AI technology, particularly its application in enterprise environments to drive impactful business outcomes. This position requires an experienced product manager who can work independently while collaborating with the broader AI, IT and business stakeholders. This role resides within our Global Data and Technology Services organization (GDATS) as part of the Data, Analytics and AI domain at Cencora.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, Supply Chain or a related field
• 7-10 years of relevant product management or related work experience required.
• Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment.
• Strong leadership and collaboration skills within cross-functional teams.
• Excellent verbal and written communication skills.
• Strong problem-solving and analytical skills, with a passion for exploring the capabilities of AI in enterprise environments.
• Enthusiasm for AI technology and its innovative application in enterprise settings, including a functional understanding of AI language models, APIs, and software tools.

Nice To Haves

• 5+ years of hands-on experience in supply chain/logistics operations management
• Familiarity with supply chain operations platforms such as Manhattan Associates or similar
• Demonstrated success implementing AI/ML solutions, supply chain context preferred
• Experience with supply chain analytics; Databricks or other data fabric platforms a plus
• Hands-on prompt engineering experience, including creating, testing, and optimizing prompts for production use
• Enterprise AI platform experience (Azure OpenAI Services preferred, but experience with OpenAI, Anthropic, AWS Bedrock, or similar platforms acceptable)

Responsibilities

• Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions.
• Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools.
• Advise and consult stakeholders on build vs buy decisions, employing a strategic, data-driven approach to decision-making.
• Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs.
• Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications to guide the development of AI-driven business solutions.
• Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases.
• Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage.
• Create, test, iterate, and publish production-ready prompts for supply chain and operations use cases, ensuring optimal performance and accuracy
• Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees