AI & Systems Engineer

Choate, Hall & Stewart Llp • Boston, MA

2d • $119,000 - $147,000

About The Position

The AI & Systems Engineer will join the IT Operations team that is responsible for delivering the Firm's highest level of IT engineering. This position is responsible for analyzing, deploying, and maintaining systems to maximize Firm-wide productivity and minimize disruptions, focusing on artificial intelligence. The AI & Systems Engineer will play a pivotal role on the team and help maintain a focus on providing superior client service and a continuous improvement culture.

Requirements

• 7+ years of related IT experience focusing on supporting business-critical IT engineering in a professional services environment.
• Bachelor's degree in Computer Science or a related technical field is preferred.
• Experience or strong interest in AI-powered tools (Copilot, Perplexity, etc.) and LLMs (OpenAI, Anthropic, etc.)
• Excellent written skills to help create effective LLM prompts in a legal context.
• Knowledge in leveraging REST APIs, SDKs, and/or SQL interactions.
• Proficiency in Python, PowerShell, or comparable languages and experience with machine learning (ML) libraries and tools preferred.
• Strong knowledge of cloud services, virtualization, hyper-converged technologies, and networking.
• Experience with deployment, configuration, and management of on-premises systems.
• Demonstrated analytical capability in solving new and complex problems.
• Must be able to work in a dynamic environment, independently, and in a team setting.
• Self-starter with the ability to work independently while having good judgment when consultation is required.
• Ability to set priorities and complete diverse assignments on a timely basis.
• Superior oral and written communication skills.
• Applicants must be legally authorized to work in the United States without the need for sponsorship by the Firm (either now or in the future).

Nice To Haves

• The ideal candidate will also have proven experience working with technologies currently in use at the Firm, including Active Directory (Group Policy, DNS, DHCP), Windows and Linux OS, Microsoft 365, Azure, VMWare, Nutanix, Cohesity, Microsoft SQL, and automation tools.

Responsibilities

• Supports the analysis, recommendation, and integration of artificial intelligence-powered systems.
• Deploys and maintains AI-powered applications that support legal workflows.
• Supports the design, development, and operation of IT solutions and systems.
• Supports the Firm's cloud and on-premises environments, including applications, infrastructure, and general maintenance.
• Works closely with the Enterprise Architecture Manager and IT Operations Director to: Oversee IT service delivery with respect to infrastructure, including service design, service operation, and continuous service improvement.
• Develop, implement, and maintain operational technology strategies, policies, and standards.
• Develop and implement business continuity plans, documentation, and procedures, including regular reviews and real-world tests.
• Collects core system metrics to develop and implement improvement plans based on data analysis.
• Partners with the Enterprise Architecture Manager and other stakeholders to improve operational procedures, IT processes, and the security and performance of existing systems.
• Communicates and collaborates with other departments to report and resolve software, hardware, and operational issues.
• Researches and evaluates new technologies. Identifies and recommends solutions to make operations more efficient.
• Provides 24x7 On-Call support and problem triage for IT services on a rotating basis.

Benefits

• Choate offers a comprehensive Total Rewards package to our business professional team members.
• The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.
• this role is eligible for a discretionary bonus based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees