AI Systems & Digital Operations Manager
About The Position
We’re accelerating a statewide clinic expansion and building a next-generation MSO infrastructure. This role is the operational catalyst—owning AI integration, software stack build-outs, automation workflows, and the full marketing execution engine across all Triad Complete Healthcare locations. You will architect systems, execute cross-functional projects, and operationalize the tools that drive provider efficiency, marketing scalability, and MSO automation. This position blends AI product ownership, marketing automation, software implementation, and on-the-ground brand deployment. You’ll manage the systems we’ve been mapping out—AI agents, ad-automation platforms, CRM workflows, content automation, clinic-level launches, and operational software upgrades. You’ll also serve as the execution arm for digital marketing deliverables (ads, social channels, content calendars, on-site shoots), but with a primary focus on replacing manual processes with scalable AI and automated pipelines. This isn’t a “content monkey” role. This is a systems-minded operator who knows how to turn AI tools into business infrastructure.
Requirements
- Strong operator who can build systems, not just run tasks
- Deep interest in AI tools, automation frameworks, and software ecosystems
- Ability to project manage multiple complex initiatives
- Comfortable in a high-velocity environment where priorities shift fast
- Can execute both strategy (system design) and delivery (content, ads, automations)
Nice To Haves
- App development experience is a strong plus
Responsibilities
- Build and manage AI agents across marketing, scheduling, operations, and communications
- Implement automation pipelines using platforms such as Keragon, Tempo, AgentBuilder, and others, or similar
- Develop automated multi-location ad scheduling, optimization, and content generation workflows
- Reduce manual staff workload by deploying LLM-powered SOPs, bots, and API-driven workflows
- Track, report, and optimize automation performance
- Work cross-departmentally to operationalize AI into clinical and administrative workflows
- Evaluate and implement new software tools to streamline MSO and clinic operations
- Manage system rollouts across multiple clinics
- Build integrations across EMR, CRM, phone systems, insurance tools, scheduling, and reporting software
- Act as project manager for new stack deployments and upgrades
- Coordinate with leadership to maintain a unified technology roadmap
- Create and manage FB/IG pages for new clinics
- Build location-specific ad campaigns using automated/AI-driven tools
- Maintain content calendars, with automated posting logic
- Pivot rapidly for new service lines (MAT, GLP-1, pain, behavioral health, etc.)
- Track all digital performance and tie it directly to patient acquisition metrics
- Travel to clinic locations for grand openings, photo shoots, and quarterly content refreshes
- Capture provider and facility images needed for ads and automated content pipelines
- Maintain consistent brand identity across all creative outputs
Benefits
- Structured raises tied to automation impact, system rollouts, and multi-clinic scale milestones.
- This role is built for upward mobility. As our technology stack and AI infrastructure continue to accelerate, the position will expand in scope and responsibility—offering the right candidate a clear runway to grow with the company and shape the future of Triad’s operational ecosystem.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
