AI Strategy & Transformation Architect

NeuraFlash, Part of Accenture
1dRemote

About The Position

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

Requirements

  • 10+ years of experience in management consulting, enterprise strategy, or digital transformation
  • Proven experience defining and operationalizing agentic AI use cases
  • Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
  • Expertise in translating emerging technology into business value, ROI, and measurable outcomes
  • Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
  • Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
  • Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
  • Experience leading executive-level conversations, workshops, and strategic decision forums
  • Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
  • Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
  • Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
  • Experience contributing to practice development, frameworks, or thought leadership

Nice To Haves

  • Understanding of contact center technologies, business processes, and metrics a big plus

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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