AI Solutions Engineer

ButterflyMX

102d

About The Position

As an AI Solutions Engineer at ButterflyMX, you’ll bring cutting-edge AI tools into the daily operations of a fast-growing SaaS company. You’ll design, build, and deliver pragmatic AI solutions that save time, reduce friction, and improve decision-making for our teams. This role reports to the AI Solutions Lead and is eligible for fully remote work (inside the continental US).

Requirements

• Strong hands-on experience as a technical IC (e.g., software engineering, ML, data engineering, or automation).
• Proficiency with modern AI tooling (OpenAI, Claude, LangChain, Hugging Face, vector DBs, agents, RAG pipelines).
• Demonstrated ability to scope, build, and deliver working solutions from idea to impact.
• Solid understanding of APIs, data pipelines, and software deployment practices.
• Excellent problem-solving and communication skills. You can explain technical concepts clearly and engage with non-technical stakeholders.
• Experience with cloud platforms (AWS, GCP, Azure) and containerized deployments (preferred).
• Previous work on copilots, chatbots, or workflow automation tools (preferred).
• Strong product sense, you can see through the hype to spot practical, high-leverage use cases (preferred).

Responsibilities

• Rapidly prototype, test, and deploy AI-powered tools such as copilots, automations, knowledge assistants, and agents.
• Implement RAG pipelines, prompt engineering, and orchestration frameworks (LangChain, LlamaIndex, etc.).
• Partner with business teams to understand workflows and identify opportunities for AI acceleration.
• Work closely with data, engineering, and security teams to ensure reliability, scalability, and compliance of deployed solutions.
• Maintain and contribute to a backlog of AI initiatives, prioritizing those with clear business impact.
• Monitor performance and adoption, track KPIs, and iterate on solutions to maximize effectiveness.
• Contribute to internal documentation, demos, and training to help colleagues become fluent AI users.
• Provide technical support during workshops, office hours, and stakeholder pilots.
• Evaluate emerging AI platforms, frameworks, and APIs with a pragmatic lens for business value.
• Share insights with the team and contribute to scaling best practices into playbooks and repeatable patterns.

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays and 25 days PTO
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• HealthAdvocacy Program
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
• Collaborative, dynamic work environment filled with kind, smart people, who are working hard on an industry-defining product

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees