AI Solutions Engineer (Puerto Rico)

RTX • Aguadilla, PR

1d • Hybrid

About The Position

We are seeking an AI Solutions Engineer to support our digital transformation initiatives with a focus on AI operations, cloud development, and AI solution support. In this role, you will assist in the implementation, maintenance, and day to day operations of internal AI capabilities. Working within a Scaled Agile Framework (SAFe), you will collaborate with cross functional teams to ensure solutions are reliable, secure, and running effectively for internal engineers and business users. This is a hybrid position in Puerto Rico. Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

Requirements

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Must be a U.S. Citizen.
• Experience in IT, cloud operations, software development, or similar technical roles.
• At least two years experience with AWS/Azure services.
• Basic to intermediate knowledge of container technologies (Docker, Kubernetes).
• Familiarity with DevOps tools (CI/CD pipelines, Git, Jenkins, automation tools).
• Understanding of AI/ML applications and their components.
• Strong, demonstrated analytical and troubleshooting skills.
• Clear written and verbal communication skills.

Nice To Haves

• Experience with Infrastructure as Code tools (Terraform, Ansible, AWS SAM, etc.).
• Exposure to AIOps concepts and monitoring tools (Grafana, Datadog, etc).
• Experience with Databricks or similar Data Science platforms.
• Experience working in Agile or SAFe environments.
• Exposure to XR technologies (Unity/Unreal/AR/VR).

Responsibilities

• Partner with teams across the organization to ensure the seamless integration and successful delivery of solutions, adhering to SAFe's collaborative ethos.
• Articulate complex technical concepts clearly and concisely to both technical and non-technical audiences, fostering seamless collaboration across SAFe teams.
• Enhance DevOps methodologies and AIOps strategies, championing containerization and Infrastructure as Code (IaC) best practices.
• Proactively identify and mitigate technical risks associated with projects and initiatives, considering the broader implications within the SAFe context.
• Develop and support integration strategies with existing enterprise systems.
• Collaborate with AI engineers and business stakeholders.
• Ensure AI solution scalability, security, and compliance.
• Enable efficient deployment of AI solutions by internal AI engineers.
• Ensure solutions meet the needs of business users across the enterprise through proactive issue identification and collaboration.

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds
• Participation in the Employee Scholar Program (ESP)
• Life insurance and disability coverage
• Employee Assistance Plan, including up to 8 free counseling sessions
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees