About The Position

Platform Installation & Engineering Install, validate, and operate platform components using modern DevOps practices (Kubernetes, Helm, Git-based deployments). Validate network connectivity, security configurations, logging, and monitoring. Manage versioned deployments, upgrades, and rollback procedures using Git-driven release workflows. Test end-to-end platform functionality using representative repositories and workloads. Operate and maintain monitoring, logging, and alerting to ensure platform health post-deployment. Guide teams on repository hygiene, modularization, access controls, and branching strategies. Troubleshoot ingestion, analysis, and runtime issues across code, infrastructure, and integrations. Provide architectural guidance and clearly communicate trade-offs when preparing systems for AI-driven workflows. Work directly with customer engineers to drive adoption and unblock progress.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • 2+ years of experience in a technical implementation or solutions engineering role, preferably with a SaaS product.
  • 2+ years of experience with Azure, OpenAI, and other cloud and LLM providers
  • 7+ years strong in software development lifecycle (SDLC) practices and common source control workflows (e.g. Git branching strategies, pull requests, release versioning).
  • 2+ years Machine Learning and Deep Learning Expertise
  • 5+ years of strong understanding of software integration principles and APIs.
  • 5+ years Programming proficiency in Python, R, and Java
  • Ability to travel to client sites as needed
  • Ability to provide architectural guidance and communicate trade-offs when preparing code for analysis workflows.
  • Comfortable reading code at a structural level, with proficiency in at least one code language.
  • Excellent problem-solving and analytical skills.
  • Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Proven ability to manage multiple projects simultaneously and prioritize effectively.

Responsibilities

  • Install, validate, and operate platform components using modern DevOps practices (Kubernetes, Helm, Git-based deployments).
  • Validate network connectivity, security configurations, logging, and monitoring.
  • Manage versioned deployments, upgrades, and rollback procedures using Git-driven release workflows.
  • Test end-to-end platform functionality using representative repositories and workloads.
  • Operate and maintain monitoring, logging, and alerting to ensure platform health post-deployment.
  • Guide teams on repository hygiene, modularization, access controls, and branching strategies.
  • Troubleshoot ingestion, analysis, and runtime issues across code, infrastructure, and integrations.
  • Provide architectural guidance and clearly communicate trade-offs when preparing systems for AI-driven workflows.
  • Work directly with customer engineers to drive adoption and unblock progress.
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