AI Solutions Architect - REMOTE

Jobgether

2d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a AI Solutions Architect. In this role, you will be instrumental in helping clients in law firms and government offices maximize the value of advanced AI capabilities. By providing both pre-sale and post-sale support, you will ensure that clients effectively adopt AI solutions. Your collaboration with various teams within the organization will help drive innovation and enhance customer satisfaction. Additionally, you will play a key role in developing training materials and documenting best practices to advance internal knowledge sharing.

Requirements

• J.D. or equivalent legal domain expertise with proven experience in customer-facing roles, ideally with law firm or government accounts
• Familiarity with legal workflows such as due diligence, eDiscovery, large document review, compliance, and data room management
• Demonstrable experience with generative AI applications and understanding of large language model (LLM) architecture and operation
• Substantial experience using online legal research and practice tools
• Excellence in communicating technical concepts and creating clear documentation for non-technical audiences
• Creativity, curiosity, and a growth mindset
• Current knowledge of emerging AI research, industry trends, and critical thinking about risks and opportunities
• Basic programming experience (Python) or exploratory coding skills (a plus but not required)

Nice To Haves

• Basic programming experience (Python) or exploratory coding skills (a plus but not required)

Responsibilities

• Provide technical support across the customer lifecycle—scoping AI use cases, advising on solution design, demonstrating capabilities, and guiding implementation and optimization
• Deliver training sessions and workshops to maximize customer value, while contributing to internal upskilling initiatives
• Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap
• Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices
• Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity
• Act as customer advocate by communicating needs and identifying opportunities for product improvement and innovation
• Contribute to thought leadership through customer-facing content, events, and advisory boards
• Pursue self-directed projects that align with Customer Success goals and advance organizational innovation

Benefits

• Flexibility and work-life balance with supportive workplace policies
• Career development and growth opportunities
• Comprehensive benefits plans including flexible vacation and mental health days
• Globally recognized culture of inclusion and belonging
• Social impact initiatives with paid volunteer days
• Opportunities to make a real-world impact through customer support and innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees