NTT America-posted 4 months ago
Senior
Plano, TX
5,001-10,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

The AI Solution Owner or AI Engagement Leader will be responsible for innovating service offerings by reimagining and evolving existing Apps and BPO service offerings through the integration of cutting-edge agentics and AI capabilities. This role requires close collaboration with technical delivery and sales teams to identify, shape, and support the pursuit of high-impact opportunities. The individual will engage directly with client teams to understand their needs, advocate for AI-driven solutions, and support solution development. Additionally, the role involves contributing a technical mindset and strong problem-solving skills to architect AI-enabled solutions that drive business value, while leveraging organizational abilities to coordinate cross-functional activities for seamless collaboration and alignment.

  • Reimagine and evolve existing Apps and BPO service offerings by integrating cutting-edge agentics and AI capabilities.
  • Partner closely with technical delivery and sales to identify, shape, and support the pursuit of high-impact opportunities.
  • Work directly with client teams to understand their needs, advocate AI-driven solutions, and support solution development.
  • Contribute a technical mindset and strong problem-solving skills to architect AI-enabled solutions that drive business value.
  • Leverage organizational abilities to coordinate cross-functional activities, ensuring seamless collaboration and alignment.
  • 7+ years experience managing data related programs and delivery
  • 5+ years experience leading RPA or BPO engagements
  • Demonstrated experience in AI, agentics, or related digital transformation initiatives.
  • A technical and analytical mindset with a knack for creative problem solving.
  • Strong organizational skills with the ability to juggle multiple priorities.
  • Exceptional communication and collaboration skills to work effectively across diverse teams.
  • A passion for staying ahead of AI trends and translating them into actionable business strategies.
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