AI Program Manager

Goosehead Insurance Agency-posted 7 months ago

Full-time • Mid Level

Westlake, TX

Administrative and Support Services

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We are looking for a transformation leader to join Goosehead's Enterprise Transformation team as an AI Program Manager. You bring a passion for enabling impact through analytics. You thrive by managing projects in ambiguous environments, bringing structure and clarity across teams by aligning stakeholders, building robust delivery plans, and ensuring results. The ideal candidate will be as comfortable in the weeds of data pipelines and KPIs as they are in boardroom conversations. In this high-impact role, you'll drive analytics-powered change across the organization, acting as the connective tissue between business leaders, data scientists, engineers, and operations stakeholders.

Lead end-to-end delivery of analytics transformation initiatives, guiding projects through the full stage gate process from discovery to production.
Serve as the strategic orchestrator and translator—aligning data science, engineering, and business teams around shared goals, timelines, and deliverables.
Translate high-level business challenges into clearly scoped analytics use cases, with defined success criteria and measurable KPIs.
Partner with stakeholders to design and run stage gates, ensuring that each project milestone includes structured assessments, go/no-go decisions, and learnings incorporated into design.
Establish and institutionalize measurement frameworks that evaluate business value creation at each phase of an analytics initiative.
Manage project backlogs, intake pipelines, and prioritization frameworks to focus on high-impact analytics opportunities.
Build and communicate compelling transformation narratives, leveraging visualization, storytelling, and executive-ready documents that drive engagement and decision making.
Ensure business readiness for analytics products in production—including training, process integration, and stakeholder support.
Coach teams through common analytics project challenges such as ambiguous problem framing, data limitations, or unclear business buy-in.
Stay current with industry best practices in analytics enablement, data governance, and program management.

5+ years of experience in analytics transformation, analytics consulting, or managing cross-functional data science initiatives.
Experience in a high-performing consulting, transformation, or enterprise program management environment with strong stakeholder and project ownership responsibilities.
Track record of owning analytics programs from concept to operational deployment, including experience with structured stage gate or tollgate processes.
Bachelor's degree in Business, Engineering, Computer Science, Economics, or a related quantitative field; Master's degree preferred.

Experience in highly regulated industries, ideally insurance or financial services.
Familiarity with cloud data environments and tooling (e.g., AWS, Azure, Databricks, Snowflake).
Exposure to LLMs, NLP, or advanced ML model lifecycle (design, testing, deployment).
Understanding of organizational change management and how to embed analytics into operating models.

High-quality voluntary health, vision, disability, life, and dental insurance programs.
401K Matching Plan.
Employee Stock Purchase Plan.
Paid holidays, vacation, and sick leave.
Corporate-sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
Financial Solution Program.

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