AI Product Manager I

HSI•Frisco, TX

15h

About The Position

The AI Product Manager owns the strategy and execution of HSI’s customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role is responsible for delivering intelligent, context-aware product experiences powered by LLMs, automation, and data. The ideal candidate combines strong product management fundamentals with a practical understanding of AI systems and an AI-native approach to how products are built, leveraging AI to accelerate everything from ideation to delivery and iteration.

Requirements

Bachelor’s degree in a related field; technical disciplines preferred
3–6+ years of product management experience in SaaS or platform products
Experience building or managing AI/ML-powered products
Strong understanding of LLMs, prompt design, RAG, and AI agent workflows
Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks)
Experience defining and improving AI system performance through metrics and evaluation
Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to: Generate and refine product requirements, Prototype product experiences and workflows, Analyze customer feedback and product data
Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows
Strong analytical and data-driven decision-making capabilities
Ability to translate complex technical concepts into clear, actionable product direction
Excellent communication and cross-functional leadership skills

Nice To Haves

Experience building conversational interfaces or virtual assistants
Familiarity with human-in-the-loop systems, AI safety, or guardrails
Experience with Agile development methodologies

Responsibilities

Define and own the roadmap for a virtual assistant driven application interface, including conversational experiences, agent capabilities, and workflow automation
Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations
Translate company strategy and customer needs into differentiated AI-driven product capabilities
Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems
Define product requirements including system behavior, prompts, guardrails, and evaluation criteria
Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments
Establish and monitor key AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates)
Lead experimentation efforts to improve model outputs, workflows, and user experience
Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization
Leverage AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications
Rapidly prototype product concepts—especially conversational flows and AI interactions—to validate ideas early
Use AI to synthesize customer feedback, support data, and usage patterns into actionable insights
Continuously evaluate and adopt new AI tools to improve product development speed and decision-making
Conduct user research and analyze customer workflows to identify high-impact AI opportunities
Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions
Serve as an internal advocate and subject matter expert for AI-driven product capabilities