AI Product Engineer

GovWell•New York, NY

2d•Hybrid

About The Position

GovWell is hiring our first AI Product Engineer to help turn cutting-edge generative AI technology into practical, user-facing products for government agencies. This role reports directly to the CTO and will work closely with the CEO on product strategy. You’ll play a key role in shaping how we apply AI to solve real-world problems with the potential to grow into a senior product or engineering leadership position. We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.

Requirements

5+ years of professional software/product engineering experience in high-growth startup environments, building user-facing applications for enterprises and/or consumers.
Hands-on experience building products with generative AI at their core, with strong familiarity in LLMs, vector databases, and retrieval systems.
Product-minded builder: you care as much about usability and impact as you do about technical depth, and you know how to translate AI capabilities into intuitive, reliable workflows.
Iterative problem-solver: you move quickly from prototype to production, using data and customer feedback to refine and improve features.
Mission-driven: motivated by GovWell’s mission to improve government services in America.
Values-aligned: you embody our Core Values.

Responsibilities

Design, prototype, build, and launch AI-powered workflow automation products that transform how governments process and deliver services — from AI-powered resident assistants to AI agents that review and approve permits, licenses, and inspections.
Take full ownership of AI product development — from identifying agency and resident needs to shipping production-ready solutions, using techniques like retrieval-augmented generation (RAG) to handle complex regulatory and compliance data.
Collaborate closely with design, engineering, and government domain experts to turn generative AI into intuitive, reliable, and auditable workflows, including multi-agent orchestration for complex, multi-step approval processes (e.g., construction permitting or business licensing).
Leverage cutting-edge models and custom LLM systems to ensure accuracy, compliance, and scalability across diverse government use cases.
Use agency feedback and real-world usage data to rapidly iterate and improve automation features, ensuring solutions are trustworthy, transparent, and aligned with regulatory requirements.