AI Product Engineer

ServiceUpCampbell, CA
7dRemote

About The Position

About the Role: We are looking for a high-agency AI Product Engineer—a builder who operates at the intersection of Product, Engineering, and AI. This is not a traditional PM role and not a pure engineering role. You will identify operational bottlenecks, design AI-driven solutions, and ship them end-to-end. You will report directly to the Chief Product Officer (CPO) and work closely with the C-suite, product, and operations teams to fundamentally change how ServiceUp runs. We care less about how you write code and more about velocity, reliability, and real-world impact.

Requirements

  • Product-minded: You care deeply about why something is being built.
  • High agency: You unblock yourself and don’t wait for perfect inputs.
  • Ruthlessly pragmatic: You value shipping and learning over theoretical perfection.
  • Operations-aware: You understand reliability, edge cases, and real-world messiness.
  • Automator at heart: You instinctively look for ways to replace manual work with systems.
  • This role is best suited for someone with 4+ years of experience building production software, with meaningful exposure to AI-powered systems.

Responsibilities

  • Build AI-Powered Internal Tools
  • Design and build user-facing internal applications that support and scale core business operations.
  • Own these tools across their full lifecycle—from problem definition to production and iteration.
  • Ensure tools are intuitive, reliable, and deeply embedded into day-to-day workflows.
  • Automate Core Operations (Internal & External)
  • Replace manual, repetitive processes with AI-driven automation.
  • Build systems that orchestrate work across internal tools and external systems.
  • Own automation reliability, failure handling, and continuous improvement.
  • Own Problems from “0 → 1”
  • Take loosely defined business goals and turn them into complete, working solutions.
  • Own all layers of delivery: Data models Backend logic Frontend interfaces Prompt design, evaluation, and iteration
  • Make independent tradeoffs and ship pragmatically.
  • Architect for Leverage
  • Build systems that multiply the effectiveness of the operations team.
  • Enable the organization to scale output significantly without scaling headcount.
  • Balance speed with maintainability—building durable systems without over-engineering.

Benefits

  • Competitive pay with equity
  • Medical, dental, and vision coverage
  • Flexible PTO and company holidays
  • Remote-friendly setup with home office support
  • Learning and development budget
  • Wellness stipend to support your health and well-being
  • Paid parental leave
  • Benefits may vary by location and role.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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