AI Process Improvement and Automation Specialist

Hallmark - Healthcare Workforce Technology•Dallas, TX

55d•Hybrid

About The Position

Jump in with us and help shape the future of how we use AI to supercharge our operations and make smarter, faster decisions and drive operational excellence across the company. You will start by working with our Finance Operations and Accounting team to identify systems inefficiencies and apply AI models (e.g. predictive analytics, machine learning) to streamline workflows and improve outcomes that can be applied across our company. We’re looking for someone who is curious, driven, and tech-savvy to join our growing company. If you have a passion for using artificial intelligence to solve problems and want to make an impact from day one, this is your opportunity. This is a hybrid role in our Dallas, TX office which requires a minimum of 3 days in the office.

Requirements

A Degree in Engineering, Data Science, Business Analytics, Computer Science, or a related field
Minimum of 2 years of professional experience applying AI solutions in real-world business environments
Previous experience identifying inefficiencies in operations through work experience, internship or Co-Op positions
Experience working with automation or AI models through coursework
Experience integrating AI into existing business systems
Proven analytical and problem-solving abilities
Curiosity to be able to work through our processes and determine opportunities where we can streamline and drive efficacies through driving down time and potentially cost
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time (this includes F-1 OPT Student or STEM OPT Extension Student visa).

Nice To Haves

Proficiency in data analysis tools (e.g., Python, R, SQL)

Responsibilities

Analyze complex structured and unstructured data to uncover insights that inform business strategy and decision-making
Collaborate with department heads to align AI solutions with business goals and change management efforts
Using our existing data and systems, including our Vendor Management Solution and Accounting systems, to put automation into place
Contribute to the development of AI-powered tools and dashboards that support internal teams
Stay up to date with the latest AI research and advancements and bring innovative ideas to the table
Audit and Analyze existing workflows across departments (e.g., HR, Finance, Operations, Legal, Customer Success) to identify time-consuming or repetitive tasks
Propose AI Solutions tailored to each department's needs—such as intelligent document processing, task automation, or predictive analytics
Measure and Report on efficiency gains, time reductions of AI-driven solutions
Ensure Ethical Use of AI, including data privacy compliance and bias mitigation
Provide training and documentation to ensure smooth adoption and handoff of AI systems